Returns & Refunds

1. Requesting a Return

If you would like to return an item, please contact Discount Linens Wholesale before shipping anything back. Our team can review your order, discuss your options, and provide return instructions.

Please have your order information available when contacting us.

2. Return Shipping

Customers are responsible for arranging and paying for return shipping unless otherwise agreed upon by Discount Linens Wholesale.

Returned merchandise must be shipped back to the return address provided by our team. We recommend using a trackable shipping service and keeping your shipping receipt.

Original shipping charges are generally nonrefundable unless otherwise agreed upon or required by law.

3. Return Conditions

Return eligibility depends on the product, its condition, and the circumstances of the request. Items should be unused, in their original condition, and packaged securely for return shipment.

Please contact us before returning opened, used, damaged, or incomplete merchandise so we can review the situation.

4. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. Include your order details and photographs when available.

Our team will review the issue and discuss an appropriate resolution, which may include a replacement, refund, or return instructions.

5. Refunds

Once an authorized return is received and inspected, we will determine the applicable refund based on the condition of the items and the return arrangements.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.

6. Questions? Give Us a Call

If you're unsure whether an item can be returned or need help with an order, feel free to call us. We're happy to discuss your situation and help you understand the next steps.

You can also reach us through our Contact page.